Knowledgebase: PC
How to Recover Your Password In TDU 2 PC
Posted by Joseph Paolinelli on 07 May 2012 03:59 PM

To recover your password in TDU 2 please follow the below directions.

To fix the authentication error in TDU 2 PC

  1. If you are currently playing TDU 2 PC, please Exit the game.
  2. Go to and click on “Forgot password?”  (located at the top left of )
  3. Enter the email address associated with your TDU 2 PC account and ClickSend Password Reset E-Mail”..
  4. Check your email for the password reset link and follow directions to reset your password.
  5. Enter your new password, and Confirm (“Set My Password”)
  6. Restart TDU 2 PC
  7. Press “Start” on the Press Start screen
  8. The “cannot authenticate message” may show again.
  9. Press OK and you will return to the Press Start screen.
  10. Press Start, and Click on the Edit button to edit the highlighted profile.
  11. Enter your new password

Information About Specific Error Messages

If are NOT Playing TDU 2 PC AND receive an authentication error when attempting to access multiplayer

  1. Load Game.
  2. Attempt to access multiplayer online game. 
  3. After Pressing Start you will receive an error message saying “Cannot authenticate on Please check your Password.”
  4. Exit game and Follow directions for “To fix the authentication error in TDU 2 PC” above.

If are playing TDU 2 PC and you are experiencing an authentication error while purchasing DLC…

  1. You experience the following error message when attempting to buy DLC: “Cannot authenticate on  Please check your password.”
  2. Press B to cancel.
  3. Exit the game.

Follow directions for “To fix the authentication error in TDU 2 PC” above.

Comments (1)
Randy Van
30 June 2018 06:42 PM
Trying to reset password for TDU 2 and get "Unable to send mail. Please contact the site admin." message but there is no link to Admin?
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