When you boot or restart your VCS it will check to see if there is a
system or BIOS update, and if one is available, it will download and
You must wait for this process to complete before logging into your
You can check...
If you do not remember your PIN code, you can reset it by following
* After starting up, select your Atari account
* On the ENTER PIN screen, select Reset PIN in the lower right
corner of the screen
* You will receive an email with a c...
Navigate to SYSTEMS > NETWORK > Wi-Fi. The screen will indicate if
WiFi is on or off.
Once WiFi is set to "on", you can select a network from the list that
appears on the screen.
If your WiFi network requires a password, you will be prompted to
Configure a new Ethernet connection on your VCS by going to SYSTEMS >
NETWORK > ETHERNET. Toggle Ethernet into the on position. If your VCS
is connected to a network via an Ethernet cable, the VCS will
automatically connect to it once Ethernet is toggled ...
The VCS offers two screen resolutions, HD and UHD. To check and change
settings, go to SYSTEM > GENERAL SETTINGS > DISPLAY.
The resolution you are currently using will be indcated by the black
* Full HD (1920 x 1080)
* Ultra HD (3840 x 218...
You can set the amount of time before your VCS enters sleep mode by
going to SYSTEM > GENERAL SETTINGS > PREFERENCES.
You may select from:
* 15 Minutes
* 20 Minutes
* 30 Minutes
* 1 Hour
To see which controllers are connected to the VCS, navigate to SYSTEM
> Devices > My Devices, and the VCS will show all controllers and
joysticks connected to our VCS.
To see the storage capacity of internal and external hard drives
attached to the Atari VCS, go to Storage under SYSTEM.
Each connected drive will indicate available space, in both percentage
The Atari VCS will periodically offer updates to the software for the
Modern Controller and Classic Joystick.
To check if your controller needs to be updated, navigate in the
Dashboard to SYSTEM > Device > Update Controllers.
If your controller has th...
We have tested cards from the following payment networks. Cards from
other payment networks may or may not work. Additional payment options
will be added in the future. If you have a card that does not work,
please visit https://atarivcs.com/support
We have tested store transactions from the countries listed in the
table below. If your country does not appear on our list, that does
not mean we do not support transactions originating from your
location, it only means we have not tested them yet. If yo...
The Atari VCS Companion app was created to make browsing within
streaming services and within the browser easier. While you can
navigate in these environments with the Modern Controller and Classic
Joystick, it can be a bit tricky. The Companion App repli...
The companion app can be found in the Apple App Store
[https://apps.apple.com/us/app/vcs-companion/id1527741743] and on
The app is free, simply search for the app by na...
It is important that you enter the _SAME EMAIL ADDRESS AND PIN_ in the
Companion App that you used to create your Atari VCS profile. You will
only be able to use the Companion App if your login information
In order to use the Companion app, you must connect your mobile device
to your WiFi network. Your mobile device and your Atari VCS must also
be on the same network. If they are not on the same network, your
mobile device will be unable to see your VCS. Yo...
The VCS Dashboard currently supports a maximum of four (4) controllers
(either via Bluetooth or USB). You can use any combination of
Bluetooth and wired connections, but only 4 will be active at any
time. The underlying hardware can support more than 4 co...
The Atari VCS is a connected device, you need an internet connection
to create your account, download updates, make purchases, and access