To cancel an order made please use the contact form accessible via
Individuals who backed the Atari VCS project on Indiegogo can no
longer cancel their campaign pledge. All Atari VCS hardware that was
ordered as a campaign perk will begin shipping to customers the week
of December 7, 2020.
If you need to change the delivery address for an Atari VCS pre-order
made on or after July 3, 2020, you can log into your account at
shop.atarivcs.com and update your address.
If you did not create an account when you checked out, or pre-ordered
Orders made through Atari.com typically ship within 3-5 business days.
Once your order is queued for shipment you will receive an email with
tracking information. If you do not receive that email please contact
our support team.