DOMESTIC US SHIPPING
All domestic orders will ship via ground services from our Northern
California fulfillment center. Please note that delivery times may be
impacted by various holiday and pandemic-related delays. We cannot
predict or guarantee indivi...
All Atari VCS units currently ship to backers with US power cords
(NEMA 5-15 grounded Type B). The power brick is dual currency and will
work in any location. You will not need to use a transformer. If you
live in a market that uses a different plug type,...
The Atari VCS is a connected device, you need an Internet connection
to create your account, download updates, make purchases, and access
The first time you use your Atari VCS it will automatically download
an update to the operating system. This can take a few minutes,
depending upon the speed of your internet connection. We anticipate
pushing an update every two to three weeks for the for...
PURCHASING ATARI VCS STORE CONTENT WITH A CREDIT OR DEBIT CARD
We have tested cards from the following payment networks. Cards from
other payment networks may or may not work. Additional payment options
will be added in the future. If you have a card th...
We have tested store transactions from the countries listed in the
table below. If your country does not appear on our list, that does
not mean we do not support transactions originating from your
location, it only means we have not tested them yet. If yo...
The Atari VCS Companion app was created to make browsing within
streaming services and within the web browser easier. While you can
navigate in these environments with the Modern Controller and Classic
Joystick, it can be a bit tricky. The Companion app r...
NUMBER OF SUPPORTED CONTROLLERS
The VCS Dashboard currently supports a maximum of 4 controllers
(either via Bluetooth or USB). You can use any combination of
Bluetooth and wired connections, but only (4) four will be active at
any time. The underlying h...
HOW GAMES ARE SAVED
As of this writing, saved games are not linked to individual user
accounts. Games will treat players with different VCS logins as a
single player. We have already changed this, so that saved games are
linked to specific VCS user acco...
One of the more anticipated features of the Atari VCS is PC Mode,
which allows you to install an operating system onto an external drive
and boot your VCS as a PC. Our goal is to make the Atari VCS as open
and flexible as possible while maintaining the be...
The Atari VCS has an open M.2 slot on the motherboard, which allows
you to add an M.2 SSD for additional storage.
* M.2 compatibility -- The Atari VCS is compatible with M.2 SATA SSD
drives. The SATA format has both a B and an M key -- the two notches