DOMESTIC US SHIPPING All domestic orders will ship via ground services from our Northern California fulfillment center. Please note that delivery times may be impacted by various holiday and pandemic-related delays. We cannot predict or guarantee indivi...

All Atari VCS units currently ship to backers with US power cords (NEMA 5-15 grounded Type B). The power brick is dual currency and will work in any location. You will not need to use a transformer. If you live in a market that uses a different plug type,...

The Atari VCS is a connected device, you need an Internet connection to create your account, download updates, make purchases, and access streaming services.

The first time you use your Atari VCS it will automatically download an update to the operating system. This can take a few minutes, depending upon the speed of your internet connection. We anticipate pushing an update every two to three weeks for the for...

PURCHASING ATARI VCS STORE CONTENT WITH A CREDIT OR DEBIT CARD We have tested cards from the following payment networks. Cards from other payment networks may or may not work. Additional payment options will be added in the future. If you have a card th...

We have tested store transactions from the countries listed in the table below. If your country does not appear on our list, that does not mean we do not support transactions originating from your location, it only means we have not tested them yet. If yo...

The Atari VCS Companion app was created to make browsing within streaming services and within the web browser easier. While you can navigate in these environments with the Modern Controller and Classic Joystick, it can be a bit tricky. The Companion app r...

NUMBER OF SUPPORTED CONTROLLERS The VCS Dashboard currently supports a maximum of 4 controllers (either via Bluetooth or USB). You can use any combination of Bluetooth and wired connections, but only (4) four will be active at any time. The underlying h...

HOW GAMES ARE SAVED As of this writing, saved games are not linked to individual user accounts. Games will treat players with different VCS logins as a single player. We have already changed this, so that saved games are linked to specific VCS user acco...

One of the more anticipated features of the Atari VCS is PC Mode, which allows you to install an operating system onto an external drive and boot your VCS as a PC. Our goal is to make the Atari VCS as open and flexible as possible while maintaining the be...

The Atari VCS has an open M.2 slot on the motherboard, which allows you to add an M.2 SSD for additional storage. * M.2 compatibility -- The Atari VCS is compatible with M.2 SATA SSD drives. The SATA format has both a B and an M key -- the two notches a...